HENNE JEWELERS ACCESSIBILITY STATEMENT

Henne Jewelers and Our Commitment to Accessibility

At Henne Jewelers we are committed to accessibility and making our website and digital experience accessible to all users, including those with disabilities or alternative needs. Our baseline standard is to meet the World Wide Web Consortium’s Accessibility Guidelines (WCAG) 2.0 Levels A and AA.

As a reflection of that commitment, we have implemented the following:

  • Alt tags (descriptions) of images on our website
  • High contrast between background and text colors
  • Video transcripts for videos, or embedded YouTube videos that have closed-captioning capabilities
  • Accessibility Enabler -- an app specifically designed to ensure our website is accessible, providing grading and suggestions when available; our paid version provides 30+ accessibility features, a certificate of accessibility, and more than 100 languages supported

We regularly test our website and seek to improve any area that would impact the user experience for those with disabilities. Additionally, we regularly check our accessibility score on Google Lighthouse and recommendations to improve it.

If we become aware of any content that doesn’t adhere to the World Wide Web Consortium’s Accessibility Guidelines (WCAG) 2.0 Levels A and AA, we will make all reasonable efforts to rectify it.

Accessibility Initiative Badge

Third-Party Content and Apps

Please know that we are not responsible for ensuring the accessibility standards of third-party content, apps or plug-ins that may appear on our website but not be fully accessible to individuals with disabilities.

However, our use of such content is rare, and should Henne Jewelers become aware of an entity not conforming to WCAG 2.0 AA, we will evaluate its use on our website so long that it is not mandated by one of our brands.

Portable Document Format (PDF) Files

Be aware that Adobe Acrobat must view and print PDF documents that appear on www.hennejewelers.com. Download the latest free version of Adobe Reader to improve your experience viewing these files.

Should you have an issue viewing a PDF on our website, please reach out to c.spicuzza@hennejewelers.com. Our communications team will make every reasonable effort to work with you directly and to make it fully accessible moving forward.

Screen-reading software

Please note that our website is compatible with screen reading software for those who may be visually impaired or blind.

Commitment to Customer Service & Continual Improvement

Please be patient as we continue the legacy of our commitment to customer service – including our commitment to make our website as accessible as our in-store shopping experience.

Should you have specific questions or concerns about the accessibility of a section of our website, or if you are unable to access any information, goods or services found on our website, please email c.spicuzza@hennejewelers.com or call 412-682-0226 to request the information in another format. We will strive to make accommodations for people with disabilities in accordance with the Americans with Disabilities Act, and to provide the best customer service possible to all customers.